COM12: Week 13

Dear Cheryl,

I have learned more about communication models and ​physical mapping – these were things that I had never been introduced to. I found physical mapping to be particularly interesting and it has changed the way I view my own work space as well as that of others. I also find the way that physical mapping correlates to organisational structure and hierarchies fascinating. I believe this will help make me a better communicator in the future.
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